Handcrafted Treasures Store • All Items Priced Under ₹200 with Free Shipping across India!

Order Cancellation Policy

Flexible order management. Cancel your orders anytime prior to courier dispatch.

Instant Self-Service Order Cancellation

1. Cancellation Window

You can cancel your order **at any time before it has been dispatched** by our courier partner (while status shows Order Confirmed, Packed, or Quality Check Passed).

Cancellable Stages: Order Confirmed, Packed, Quality Check
Non-Cancellable Stage: Dispatched / In Transit

2. How to Cancel Your Order

Order cancellation is 100% automated and self-service:

  1. Go to the Track Orders Page.
  2. Click on your order to view details.
  3. Click the red Cancel Order button at the bottom of the modal.
  4. Provide a quick cancellation reason and confirm. Your order will be cancelled instantly and inventory will be restocked.

3. Refunds for Cancelled Orders

For prepaid cancelled orders, 100% of your payment will be refunded back to your original payment method (card, netbanking, or UPI) within 24 to 48 hours. Zero cancellation fees apply.

4. Orders Already Dispatched

If your order status is already Dispatched, it cannot be cancelled in transit. In such cases, you can simply refuse delivery at your doorstep or initiate an easy 7-day return once delivered.

5. Need Help Cancelling?

Our support team is available 24/7 to assist you with order modifications:

Crafted With Loves Order Support

Email: support@craftedlove.com

WhatsApp / Phone: +91 98765 43210